How to Spot Opportunity: "This Cannot be Right"

Opportunity stared me straight in the face while working the front desk at a mom and pop shop.

Working the front desk at a mom and pop shop attached at the hip to a governmental agency, I found myself working on a helluva candidate for the win.

The process of administering official 3rd party tests hurts and becomes more arduous annually as compliance becomes more strict.

I know because I watched from the front lines — the front desk, in fact — day after day for 4 months thinking, This cannot be right.

Opportunity stared me straight in the face, though I still needed some clarity of mind.