Measuring Value

How to measure the tool’s value?


  1. sets the stage for pricing
  2. sprouts sales patter and lays out marketing language (if it matters*)
  3. defines metrics
  4. carves a path to the mature product

With the framework of creating value by making a workflow faster, smarter, and/or easier, we have a baseline.

Using, in this case, M&W’s shops as a case study…

…faster means…

  • decreasing speed to serve, as in more revenue opportunity for the shops

…smarter means…

  • increasing compliance scores in multiple ways
  • decreasing opportunities for error

…easier means…

  • removing pain
  • removing duplicating efforts
  • speeding training of new Employees

I want to hit ‘em all, and that’s a bunch of benefits if I do.

*it always, always, always matters