The old procedures hurt and it makes perfect sense why.
As with the frog in the cool water coming to a boil, the old procedures evolved unknowingly past the point of standard pain.
At the beginning — and we’re on version 3.6 of the paper document — a note or two helped.
Every — and I mean every — mistake by anyone ever became a new checkbox or field on the paper document.
All 86 items on the paper checklist and the multiple spreadsheets used to calculate some of these answers spawned from a single human error.
Did I mention it was a paper document which had zero direct impact on the final product?
You cannot copy and paste from paper to a keyboard.
The old guard plowed through the procedures with gritted determination like settlers with a broken axle and 240 miles to go in 12 days.
Because I love M&W, and I default assume I’m a rube, I plowed through training without asking: Why is this so painful?
One day M popped around the corner with sheets in each hand and his normally well contained frustration boiled over.
“It’s right here and wrong here!” In one hand, a handwritten, 86 point checklist, correct, and a TPS Cover Sheet, incorrect and a violation.
The zero-direct-impact issue triggered him.
As I said, I watched someone fine wash out.
I started coding by then, and if I were more efficient I may have saved this good person’s job.
The Engineering Department came online in my mind.