Measuring Value

How to measure the tool's value?

This...

1) sets the stage for pricing

2) sprouts sales patter and lays out marketing language (if it matters[^1])

3) defines metrics

4) carves a path to the mature product

With the framework of creating value by making a workflow faster, smarter, and/or easier, we have a baseline.

Using, in this case, M&W's shops as a case study...

...faster means...

• decreasing speed to serve, as in more revenue opportunity for the shops

...smarter means...

• increasing compliance scores in multiple ways
• decreasing opportunities for error

...easier means...

• removing pain
• removing duplicating efforts
• speeding training of new Employees

I want to hit 'em all, and that's a bunch of benefits if I do.

[^1]: It always, always, always matters.